Privacy Policy
Effective Date: January 1, 2025
HeyAnnie.ai ("we," "our," or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services.
1. Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, payment details (through our payment processor).
- Call Data: Information captured by Annie when answering or summarizing calls.
- Usage Information: Browser type, device, IP address, and how you interact with our site.
2. How We Use Information
We use your information to:
- Provide and improve our services.
- Personalize Annie to your business needs.
- Send you call summaries, service updates, and billing information.
- Ensure compliance with legal obligations.
3. How We Share Information
We do not sell your information. We may share it only with:
- Service Providers: Trusted vendors (such as payment processors, hosting providers, or AI infrastructure) that help us operate our services.
- Legal Requirements: If required to comply with the law, enforce our Terms of Service, or protect our rights.
4. Data Security
We use SSL encryption, secure storage, and industry best practices to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Data Retention
We retain information as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
6. Your Rights
Depending on your location, you may have rights to access, update, or delete your personal information. To make a request, contact us at support@heyannie.ai.
7. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date."
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: support@heyannie.ai